Info

Accessible seating is available to purchase on ticketmaster.com or at the venue box office for all events. The venue has an elevator in the main lobby which can take guests up to the main floor for concert seating. We do not have elevator service to the mezzanine or skybar seating levels. Persons with disabilities can be relocated to the floor area – which is sectioned off for wheelchair access – regardless of where your tickets are located.

Please refer to the event Ticketmaster page for age restrictions. Anyone attending a show under the age of 14, must be accompanied by a responsible adult.

Must be 21 to drink with a valid license, passport or equivalent. Any patron in the possession of alcoholic beverages on premises may be requested at any time to produce valid identification. No refunds will be offered for confiscated alcoholic beverages. Any patron who presents false identification or who passes alcohol to a minor may be subject to eviction and arrest. We reserve the right to discontinue the sale of alcohol at any time. We will not serve any patron whom we believe to be intoxicated. Alcoholic beverages may not be taken into or removed from these premises. Any patron in possession of alcoholic beverages not obtained on premises will be subject to eviction. Our policies are in place for your protection, as well as ours. Thanks - Enjoy the show!

Bags up to 12" x 6" x 12" are allowed in the venue. All bags will be searched prior to entry. Backpacks and large bags must be coat-checked. No outside food or drinks are allowed inside the venue. The Paramount does not allow weapons of any kind on our property. The venue will not secure weapons. No illegal drugs or paraphernalia are allowed inside the venue. No re-entry permitted at any ticketed events held at The Paramount. If you need to leave for an emergency, please see a security guard in the main lobby.

You can email your band’s info and music links to hitusup@paramountny.com, which will be forwarded to our booking department / Live Nation for review.

The Paramount Box Office is open daily from Noon – 6pm, with extended hours until 9pm on show days. Box Office fees will apply.

Camera phones, disposable cameras, and small digital cameras are permitted. However, cameras with detachable lenses or lenses that extend more than 1 inch are considered professional and are not allowed.

Shows may be canceled due to severe weather, artist cancellation, or an act of God. For weather-related cancellations, check our social media for updates. Patrons will receive notifications of artist cancellations via email from Ticketmaster and/or The Paramount. If the event is rescheduled for a new date right away, no exchanges are required. All tickets from the original date will be valid for the rescheduled date. If you are unable to attend on the new date, refunds are available at your point of purchase – Ticketmaster.com or in person at The Paramount Box Office.

Checking your coat is not mandatory. There is a $5 fee to check your coat or oversized bag. Our Coat check is open seasonally, and located in the lobby just beyond the security checkpoint.

Email us your organization’s info and donation request on letterhead to hitusup@paramountny.com for review.

No outside food or drinks are allowed inside the venue. Multiple bars inside The Paramount ensure convenient access to food and drinks. The Paramount provides a select food & cocktail menu. Check it out here! Visit Ella’s & Spotlight before or after the show for great eats & cocktails - located beside The Paramount.

Most shows set a limit of 8 tickets maximum per order with one credit card on Ticketmaster.com. If you need to purchase more than 8 tickets to a show, please inquire by emailing hitusup@paramountny.com

Positions at The Paramount include: Box Office Staff, Usher, Bartender, Barback, Cocktail Server, and Hostess - Please email your resume to james@paramountny.com.

Please view our list of hotels recommended by the venue for your stay near Huntington. Hampton Inn & Suites by Hilton - Huntington Downtown 227 Main St. Huntington, New York 11743 (walking distance from The Paramount) Therese Coppola - Director of Sales - Therese.Coppola@hilton.com (631) 812-7054 (direct) Four Points By Sheraton 333 South Service Rd. Plainview, NY 11803 www.fourpoints.com/plainview Nicole Neary- Social Sales Manager - nneary@xfourpointsli.com (516) 694-6500 x306 (direct) (516) 694-6500 (hotel) Hilton Garden - Melville 1575 Round Swamp Rd. Plainview, NY 11803 www.melville.hgi.com Laurie Troisi- Senior Sales Manager - laurie.troisi@hilton.com (516) 391-1310 (direct) (516) 755-5552 (hotel) Huntington Hilton 598 Broadhollow Rd. Melville, NY 11747 www.hilton.com (631) 845-1000 (hotel) The Inn at Fox Hollow 7755 Jericho Turnpike Woodbury, NY 11797 www.theinnatfoxhollow.com Lesley Faherty - (516) 224-8171 (direct) lfaherty@innatfoxhollow.com (516) 224-8100 (hotel) Oheka Castle 135 West Gate Dr. Huntington, NY 11743 John Montiel – Front Office Supervisor 631-659-1309 – jmontiel@oheka.com (Tuesday- Saturday 7am-3pm) www.oheka.com Melville Marriott 1350 Walt Whitman Rd. Melville, NY 11747 www.marriott.com Christine Ross - Director of Sales christine.ross@marriottsales.com 631-351-8103 (direct) 631-351-8106 (sales) 631-423-1600 (main) Hyatt Regency Long Island 1717 Moto Parkway Hauppauge, NY 72511 www.longisland.hyatt.com Nick Wilson – Director of Sales 631-784-1234 ext 3 nick.wilson@hyattregencylongisland

Email hitusup@paramountny.com, or call (631) 673-7300 X357 during Box Office hours, and we’ll do our best to locate your missing item.

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. Guests can visit the box office with their photo ID to have their ticket printed or resent to them digitally if needed.

Thank you for your interest in becoming a Founder's Room Member! Kindly fill out the application on our Founder's Room page and we will get back to you as soon as possible.

Your phone is your ticket! That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print. Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.

Moshing and Crowd Surfing are prohibited by the venue.

From intimate gatherings to corporate functions and lively parties, our spaces transform to suit your every whim. Our dedicated In-House Event Architects are here to bring your vision to life, from initial concept to flawless execution. Connect with us today!

For refunds on tickets purchased in person at The Paramount Box office, there is a 3-day / 72 hour policy where buyers can return tickets purchased with no issue. Tickets purchased after the 3 day window are no longer able to be refunded. For tickets bought through Ticketmaster.com, please contact Ticketmaster directly at (800) 745-3000. All sales are final. When purchasing tickets in the future, you may want to elect to buy ticket insurance which offers refunds for covered reasons. More information is available at Ticketmaster Refund & Exchange Policy

Smoking is not permitted in our venue. Designated outdoor smoking sections are accessible from inside the venue. Please be respectful of those around you.

Guests are expected to behave respectfully and in accordance with venue staff instructions, and state & local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law, they will be subject to any tickets or punishment deemed necessary by local law enforcement.

If you purchased mezzanine tickets that say “Obstructed View” on them, you should expect that your view of the stage will be partially blocked by the venue structure.

Will call tickets are available for pickup at the box office located in the main lobby approximately 1 hour before doors open on the day of the show. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Guests are not permitted to put tickets at will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets. If tickets or passes are being left for you - they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.